BigCommerce
LiveChat for BigCommerce will help you turn store visitors into customers.
Developed by LiveChat
Works with LiveChat
BigCommerce is an e-commerce platform. With this software, you can choose a theme and customize it to fit your brand. All of the templates are mobile-friendly. What is more, BigCommerce lets you sync your inventory with Facebook Shop, Pinterest, eBay, Amazon and Square POS to process all your orders from a single location. It integrates with PayPal powered by Braintree, Stripe, Apple Pay, Pay with Amazon and dozens more — all with low rates. Finally, you can use BigCommerce's extensions to broaden its functionalities.
Key Features
Easy installation
When it comes to our BigCommerce integration, plug and play is the term that comes to mind. All you gotta do is to copy our ready-made code and paste it into the dedicated module provided by BigCommerce. It's that easy! What's more, we provide a tutorial as well.
Chat tool that will enhance your website
With our modern chat window and eye-catchers, you will not only grab your customers' attention but also enrich the visual side of your store. Add LiveChat to your website and kill two birds with one stone!
Ticketing system for 24/7 service
LiveChat for BigCommerce not only adds chat to your website but also provides you with a free of any additional charges ticketing system – because we know that your customers like to be covered 24/7!
Benefits
Talk with the customer and understand their needs
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
Increase average order value
Using LiveChat to talk to the customer helps you understand their needs and wants. You can use that knowledge to recommend similar products and services to increase the average order value.
Create repeat customers through live chat
With live chat, you can have a direct contact with the customer that allows you to maintain and improve loyalty to your brand.
Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your Text account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of BigCommerce.
The developer LiveChat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.