Dialogs
Use Dialogs to have direct and instant conversations with your teams.
Dialogs is an app to write direct and immediate messages with your teams in HelpDesk. Hang out with your favorite people at a place where work meets communication.
This app is seamlessly integrated with HelpDesk and, once installed, can be accessed directly from the main navigation bar and in the ticket details.
Be at the center of team news! Use the only FOMO-fighting tool.
Key Features
Exchange messages with people from your team in a shared feed. Share successes, worries, and intriguing customer stories.
Start a team dialog in the customer ticket to solve it quickly and more efficiently, combining all available skills and support powers.
Dialogs app is fully compatible with HelpDesk. Once installed, it automatically pulls team and agent data from your license.
Benefits
Toggling between apps became a thing of the past! Dialogs is the simplest solution you can use for instant team communication in a ticketing system.
Crush your daily workload as a team. Share knowledge and top tips with each other to take your work to new heights and thrive on only the best industry practices.
Dialogs' non-intrusive notifications allow you to focus on common support goals. Jump into the feed with all work and team-related discussions to be of help.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your HelpDesk account.