Ecwid
Connect your Ecwid store with LiveChat to engage with your potential customers in real time.
Developed by LiveChat
Works with LiveChat
Ecwid is an e-commerce platform. With this software, you can create a brand-new store or use it as a plugin and start selling products on the existing website. You can also start selling on other channels like Facebook, eBay, Shopzilla, Google Shopping, POS or even mobile app. Ecwid lets you organize your products, customize your storefront, accept credit card payments, track and respond to orders. What is more, you can manage multiple storefronts from one control panel. Finally, this software is even more accessible for WordPress, Joomla, Drupal, and Wix users thanks to plugins.
Key Features
Easy installation
Add LiveChat to your store by simply choosing it from Ecwid's App Market – it's that easy! And how do we know which LiveChat account to show on your website? Don't worry about that. All we need is your LiveChat email address and your're good to go!
Beautiful yet simple tool
Add a chat to your website to not only provide your customers with exceptional service but also enrich the visual side of your store. We promise – you will not be disappointed!
Powerful ticketing system
When using LiveChat, we want to offer you a full package. That's why, instead of adding just a chat tool, we want to offer you a full packe – just so you can provide your customers with 24/7 service.
Benefits
Overcome objections and reach a buying decision faster than ever
All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
Deliver a more personalized customer experience
From being on a first name basis with the customer to adding your company’s logo to the chat window — you can provide a much better customer experience.
Establish the most convenient means of communication
People love to chat. With speed and timeliness on your side, you can provide immediate support to those who don’t want to get stuck on hold or wait days to receive an answer.
Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your Text account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Ecwid.