Nutshell is a customer relationship management software. It enables you to store all your contact details, email conversations, and notes in one place so everyone on your team can quickly access them. Nutshell provides easy-to-use, customizable reports so that you can measure performance and areas for improvement. With this solution, you’ll be up and running in less than 24 hours, never need an implementation consultant or “CRM administrator”. Nutshell provides phone, chat and email access to free and friendly customer support. Nutshell integrates with Google G Suite, Microsoft Office, and others.
Key Features
Display your customers data straight during a chat
Integrate LiveChat with Nutshell and display the information about your customers straight during a chat. All that it takes is your customers' email and LiveChat will automatically load the data stored in your Nutshell CRM.
Easy installation
With our native integration, you are just few clicks away from gathering additional data. Check out our official tutorial and see how easy it is to integrate LiveChat with Nutshell – we will guide you every step of the way!
Benefits
Improve the chat efficiency and increases case resolutions
The context gained from CRM records is key for sales and support team as they chat live with prospects. This integration provides that context right where they work - in the LiveChat app.
Personalize communication and better nurture your leads
Relevant CRM information such as company name, last order and phone number is displayed directly in the chat window so you know offer more personalized, informed service from the start.
Make a step to better online operations using live chat
Capture leads on a big scale and strengthens relationships through live chats.
Tutorial & Support
App tutorial and setup instructions how to use and properly configure this app with your Text account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Nutshell.