Quick Question allows your customers to record and send you an audio question. In certain cases, such as browsing on a mobile device, it might be a more convenient way of starting a chat than typing a question using the keyboard.
Key Features
Record
The customer records an audio question directly in their browser. No additional software required.
Send
Once the question is recorded, the customer just sends it directly to your agents.
Benefits
Easier to start a chat
Composing a text message might be challenging, especially on mobile. Recording an audio question makes it easier to start a conversation.
Tutorial & Support
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of Quick Question.
The developer LiveChat indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.